Why do customers choose Versitec?

We make things easy for you. From contract consolidation to preventive maintenance management, Versitec handles all aspects of document imaging and data storage equipment care.

We’re there when it counts. And when a repair is needed, our customers know they’ll be backed by Versitec’s Customer Support Center.

Versitec’s Customer Support Center is staffed by highly experienced professionals trained to deliver quick resolution to document imaging hardware and storage software problems. They are easy to get a hold of, with minimal “phone tree” and “on hold” wait time before reaching a live support person.

• Service Level Options to Match Customer Needs
      - 24 x 7 Service
      - Same Day Service
      - Next Day Service
• One Place to Call for Trouble-Shooting and Service
• Manufacturer Trained Technicians
• Call Management with Escalation Process

Need help? Call us at 1.800.224.3475.

Additional resources are available online – like an FAQ updated with the latest questions from customers and partners and a Service Management Portal for one-stop reporting and tracking of service requests. It’s one more way we ensure that Versitec customers always have access to the answers they need. Please visit www.versitec.com for more information.